Do you ever buy a video game only to discover soon after that it was not up to your expectations? Maybe the RPG elements weren’t as deep as advertised or there were too many bugs in the game. Well, lucky for you, if you recently purchased a game from Walmart and aren’t satisfied with it, then I’m here to tell you that yes – you can return a video game to Walmart! In this blog post, we’ll discuss how returns work at Walmart and also give an overview of their policy concerning returned games. So keep reading if this is something that interests you!
Can You Return A Video Game To Walmart?
Yes, Walmart does accept returns of video games. Walmart’s general policy is to accept returns within 90 days of purchase, with a receipt and the original packaging. However, Walmart also has a few exceptions to their return policy when it comes to video games. First and foremost, only “new” video game purchases are eligible for refund or exchange; used games must be returned to their manufacturer for warranty repair or replacement in most cases.
Why Can You Return A Video Game To Walmart?
1. Convenience
Walmart is one of the most widely available stores in the US, meaning it’s easy to find a nearby location and make returns quickly.
2. Variety
Walmart stocks games from all major publishers, so you’re likely to find whatever title you’re looking for at your local store.
3. Quality Assurance
When you buy a game from Walmart, you know it’s been checked for quality before being sold to you.
4. Customer Service
Walmart has a helpful and friendly staff that will be happy to help with any questions you may have about returning your game.
5. Refunds
Walmart will provide a full refund for returned games as long as they are in their original condition and within 90 days of purchase.
6. Exchanges
If you’re not entirely satisfied with a game, Walmart will also offer an exchange for a different title if one is available.
Exploring The Basics Of Video Game Returns At Walmart
1. Return Policy
Walmart’s return policy for video games is fairly straightforward. All new titles must be returned within 90 days of purchase with a receipt and the original packaging. Used games are not eligible for returns and will need to be sent back directly to their manufacturer for warranty repair or replacement.
2. Refunds
If you return a game within the 90 day period, you will receive a refund for the full purchase price. Refunds are issued in Walmart’s standard form of payment, which is either cash or store credit.
3. Exchanges
If you’re not satisfied with your purchase and don’t want to receive a refund, Walmart offers an exchange option. This will allow you to return the game and select a different title from store shelves, as long as one is available.
4. Restocking Fee
When returning video games to Walmart, there may be an additional restocking fee that applies. The exact amount varies depending on the product being returned, but it’s generally around 15%.
5. Lost Receipts
If you’ve lost your receipt or can’t find the original packaging, don’t worry – Walmart has you covered! The store will allow returns of video games without a receipt in certain cases, as long as the game is still in its original condition and within 90 days of purchase.
6. Online Purchases
In addition to returns at physical stores, Walmart also accepts returns of online purchases. Simply contact the store at 1-800-WALMART and they will provide you with instructions on how to return your game.
Identifying Whether Your Video Game Is Still In Its Original Packaging
1. Box
If you purchased a new game, it should still be in its original packaging. Check to make sure that the box is intact and undamaged, with no signs of tampering or wear and tear.
2. Discs
Most new games come with two discs – a game disc and an installation disc. Make sure that both discs are in perfect condition, with no scratches or damage.
3. Manual
Most games also come with an instruction manual, which should be included in the original packaging. Make sure that it hasn’t been written in or altered in any way.
4. Extras
If your game came with any additional extras, such as a code for downloads or a poster, make sure that these are all still in the box and haven’t been used.
5. Seals
If your game came with any seals or shrink wrap, make sure that these have not been broken or tampered with. This will ensure that it is still considered to be “in its original packaging”.
Knowing When You Can Get A Refund Instead Of An Exchange
1. New Games
If you’ve purchased a new game and it’s still in its original packaging, Walmart will usually provide a full refund when returning the item. However, if the game has been opened or used, then an exchange may be your only option.
2. Used Games
Used games are not eligible for refunds – instead, you must send them back directly to the manufacturer for warranty repair or replacement.
3. Digital Games
Digital games are not eligible for refunds at Walmart, but they can be exchanged for a different title if one is available. Be sure to check the store’s website for details on specific digital titles before making your purchase.
4. Non-Game Items
If you purchased any non-game items at Walmart, such as a console or accessories, then it’s possible to receive a refund if they are still in their original packaging and unwrapped. Be sure to check the store’s return policy for full details.
5. Gift Cards
Gift cards are not eligible for refunds, but they can be exchanged for store credit or a different gift card. Walmart will also allow you to transfer the balance of a gift card onto a new card if one is available.
Other Considerations When Making A Video Game Return At Walmart
1. Shipping Costs
If you purchased your video game online, Walmart will cover the cost of shipping it back to the store. However, if you bought it in person at a physical location, then you may have to pay for return shipping yourself.
2. Sales Tax
If you’ve been charged sales tax on your purchase and are returning the item, Walmart may issue a credit for the tax as well. Be sure to ask about this when making your return.
3. Restocking Fees
In some cases, Walmart may charge a restocking fee for video game returns. This is usually only applicable if you’ve damaged or opened the box, so make sure that it’s still in its original packaging before returning it.
4. Refunds and Exchanges
Walmart may provide a full refund or exchange on your video game, depending on the item’s condition and whether you’ve kept the original box and packaging intact. Be sure to check with the store for their specific return policy before making your purchase.
5. Time Limits
Most video game returns must be made within 30 days of purchase. If you wait longer than this, then Walmart may not accept your return and will offer an exchange instead. Be sure to keep track of the date that you purchased your game so that you don’t miss out on a refund or exchange.
Conclusion
Overall, returning a video game to Walmart is very possible. If you purchased the game used, it must be free of damage. In addition, the store should still sell the game. Be aware that refunds and exchanges must take place within 90 days of purchase. Additional restrictions may apply in certain situations. It’s important to keep your receipt since this is how Walmart verifies your purchase when returning an item. Handling the return process can often take up to a few weeks, so it’s best to be patient during the procedure. For more information regarding video game returns at Walmart, reach out to customer service representatives via phone or website chat for further assistance. Hopefully, this article has provided you with guidance on successfully returning your video games at Walmart.
