If you shop on Amazon as much as the average person, then you’ve probably experienced that moment of panic when an order fails to ship. You check and recheck your cart, check your shipping address, double-check the order itself, and even triple-check to make sure you don’t have any pending orders from Amazon. But alas, no amount of checking makes that package appear. What gives? Why hasn’t your Amazon order shipped yet? If you find yourself in this frustrating situation often when shopping on Amazon, don’t worry — it happens to the best of us. There are a few different reasons why your order hasn’t shipped yet. Read on for some tips and tricks on how you can get that package moving again quickly and efficiently!
Why Hasn’t My Amazon Order Shipped
Check the Order Timeline
You might find yourself wondering if your order has been processed yet. If yes, then you’re in luck. If no, then there could be an issue. You can check the timeline of your order’s progress on Amazon’s Order Tracker. You can also use this timeline to see how long your order has left before it is processed and shipped out. If there is an issue with your order, you may see something along the lines of “Item Processing Error”. If this is the case, the customer service team may be able to help you out.
Shipping Address Problems
You may have noticed that when you attempt to check out with Amazon, the site won’t let you proceed with your order until you’ve confirmed the shipping address. If you didn’t confirm the shipping address or even if you did but the information was incorrect, your order will fail to ship. Amazon will prompt you to correct the issue. If you don’t see any error messages on your screen, then the problem lies with the shipping address. This can be the result of a few different things: – You may have typed the address incorrectly. While this is one of the most common causes of shipping errors, it’s also one of the easiest to correct. Simply go back to your order, correct the address, and you’re good to go! – You may have an Amazon Locker set as your shipping address. Amazon Lockers are self-service kiosks that can be found in various locations around the country — allowing you to receive your Amazon orders in person. – You may have an incorrect shipping address associated with your credit card. If you’re trying to ship to a different address than the one associated with your card, you need to contact your credit card company to have that corrected. – Your order may fall under Amazon’s Address Verification System (AVS) restriction. This is Amazon’s way of attempting to prevent fraud. If it notices that the address you’ve provided doesn’t match the address listed on your credit card, it will block your order. – There may be a discrepancy between the billing and shipping address. If you’ve attempted to correct all of the above problems and your order still hasn’t shipped, double-check that the billing and shipping addresses match.
If your order has been delayed, it could be because the item is on backorder or out of stock. If this happens, the Amazon customer service team will contact you to let you know and give you the option to cancel the order. If you don’t receive any messages from Amazon letting you know that an item is out of stock, you can still check for yourself. If the item is no longer listed on your “Your Orders” page, it’s out of stock. If the item’s “Availability” section reads, “Currently Unavailable”, it’s out of stock.
Amazon May Be Out of Stock
If you’ve done everything right and your order is still delayed, you may want to check if your item is actually out of stock. If you’re attempting to purchase a product that’s currently out of stock on Amazon, you can check the Amazon Product Page to see if it will be back in stock soon. If the product will be back in stock on the “Ships by” date, you can use Amazon’s countdown widget to track the date and see when it will be available again.
You’re Stuck in Shipping Limbo (and There’s Nothing You Can Do About It)
Amazon’s shipping services are incredibly efficient, reliable, and responsive — but they aren’t perfect. Unfortunately, there are occasions when your orders get stuck in shipping limbo. You may wonder why your Amazon order hasn’t shipped yet, but all you can do is wait. Unfortunately, you can’t contact Amazon customer service and demand answers. This is often due to a logistical error where something went wrong with the process of moving items from the warehouse to the shipping hubs. Once you’re in shipping limbo, there’s really nothing you can do to get your order moving again. You can try contacting Amazon customer service and letting them know about the situation — but don’t expect them to be able to do anything about it.
Amazon’s Inventory is Always Fluctuating
You may have noticed that some of your orders have taken longer than others to ship out. This could be due to Amazon’s inventory fluctuating. You may have seen a “Delayed Deliveries” notification pop up on your Amazon account. This indicates that Amazon’s inventory is lower than usual and that your order will take longer than usual to process. Amazon will let you know whether or not your order has been delayed. This may seem like a huge inconvenience, but it’s actually a good thing. It means that Amazon has a lot of customers and a lot of orders. This means that Amazon is a popular and widely used retailer — and that they’ve got a massive customer base. If you’re worried that your Amazon order has been delayed or if you’re curious as to why it’s taken longer than usual to process, check out your account and see if you’ve received a “Delayed Deliveries” notification.
Your Shipping Options May Be Blocked
If you’re seeing a “Shipping Error” notification when attempting to check out with Amazon, this means that you have an issue with the shipping options you’ve selected. Amazon will let you know what the issue is — and it’s actually pretty easy to fix. If you are attempting to ship to a PO box, Amazon requires that you use USPS as your shipping carrier. If you attempt to use another shipping carrier, you’ll receive the “Shipping Error” message. All you need to do is switch your shipping carrier to USPS — and you’re good to go.
Orders that have been delayed or haven’t gone through are frustrating — but they’re also pretty common. Thankfully, most of these issues can be fixed quickly and easily. The best way to get an order moving again is to contact Amazon customer service. You can do this by clicking on “Help”, then “Contact Us”, and then “Message Us”. If your order is stuck in shipping limbo, or if you’ve received a “Shipping Error” message, simply change your shipping options and you should be good to go!
Q: What is the best way to get an order that has been delayed or hasn’t gone through?
A: Contact Amazon customer service. You can do this by clicking on “Help”, then “Contact Us”, and then “Message Us”. If your order is stuck in shipping limbo, or if you’ve received a “Shipping Error” message, simply change your shipping options and you should be good to go!
Q: Why does my order take so long to process?
A: Amazon’s inventory fluctuates. This means that sometimes Amazon has a lot of inventory and other times they have less than usual. This could be due to Amazon’s popularity — which means that they’re a popular retailer. If you’re worried that your order has been delayed or if you’re curious as to why it’s taken longer than usual to process, check out your account and see if you’ve received a “Delayed Deliveries” notification.
Q: Can I use USPS as my shipping carrier when I ship with Amazon?
A: Yes! If you attempt to use another shipping carrier, you’ll receive the “Shipping Error” message. All you need to do is switch your shipping carrier back to USPS — and you’re good to go!